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Last Updated: 16-July-2025

At OPTrillion EduTech (“we,” “us,” or “our”), we are committed to providing high-quality educational content. However, we understand that situations may arise where you may request a refund for a course or service. This Refund Policy outlines the terms and conditions under which we offer refunds for our courses, services, and subscriptions.

1. Eligibility for Refunds

Refunds will be considered under the following circumstances:

a) Course Enrollment Refunds

  • 7-Day Money-Back Guarantee: We offer a 7-day refund period for courses purchased on the platform. If you are not satisfied with the course content, teaching quality, or if you feel the course is not what you expected, you may request a refund within 7 days of your enrollment.

  • Refund Request Process: To request a refund, please email us at [Insert Email] with your course details and a brief explanation of why you are requesting a refund. Refund requests must be made within the 7-day window and before you have completed more than 25% of the course content. If you have completed more than 25% of the course, you may not be eligible for a refund.

b) Subscription Refunds

  • Monthly or Annual Subscription Plans: Refunds for subscription services will only be considered within 3 days of the first charge. If you have used the platform for more than 3 days, you will not be eligible for a refund for that billing period.

  • Refund for Unused Subscription Time: If a refund is granted for a subscription, it will be based on the unused portion of the subscription time. For example, if you request a refund 3 days into a 30-day subscription, you will be refunded for the remaining 27 days, minus any applicable administrative fees.

c) No Refunds on Special Offers, Bundles, or Promotions

  • Limited Time Offers: If you purchased a course, subscription, or bundle as part of a limited-time offer or promotion, the refund eligibility may be subject to the specific terms of that offer. Please review the offer details carefully before making your purchase.

  • Bundles: Refunds for bundled courses or services are subject to the individual terms of each course in the bundle. If one or more courses in the bundle are used or accessed, you may not be eligible for a refund for the entire bundle.

d) Technical Issues or Accessibility

  • If you are unable to access course content due to technical issues on our end, we will work to resolve the issue as quickly as possible. If the issue cannot be resolved, you may be eligible for a refund.

2. Non-Refundable Situations

Refunds will not be issued under the following circumstances:

  • If more than 7 days have passed since your purchase (for courses) or more than 3 days have passed (for subscriptions).

  • If the course or content has been more than 25% completed.

  • If you change your mind about the course or service after accessing a significant portion of the content.

  • If you fail to comply with the platform’s Terms of Service, including violations of intellectual property rights or abuse of the system.

  • If you purchased courses as part of a special offer and the terms of that offer do not permit a refund.

  • If you received the content through third-party providers, or were gifted access to a course or subscription.

3. How to Request a Refund

To initiate a refund request, please follow the steps below:

  1. Contact Us: Send an email to our customer support team at [Insert Email Address].

  2. Provide Information: Include your full name, the course name, the date of purchase, and the reason for the refund request.

  3. Review and Response: We will review your request and respond within 7 business days. If your refund request is approved, we will process the refund using the same payment method used for the original purchase.

4. Processing Refunds

  • Refunds will be issued to the original payment method.

  • Depending on your bank or payment processor, it may take 5–10 business days for the refund to appear in your account after it has been processed.

5. Changes to the Refund Policy

We reserve the right to update or modify this Refund Policy at any time. Changes to this policy will be posted on this page and become effective immediately upon posting.

Contact Information
If you have any questions or concerns about our Refund Policy, please contact us at:

📧 Email: edutech@optrillion.org
📍 Address: Navi Mumbai, Maharashtra, India
🌐 Website: https://optrillion.org